Here are a few top tips on how to increase the value of the relationships with your customers
Keep them informed. Send your customers a newsletter each month with news, information and special offers to keep your brand in the forefront of their mind.
Give your customers exclusive treatment. Send them special discounts on new products or services you are offering or invite them to a VIP event.
Give your customer’s a call. Rekindle the relationship, ask them how business is going, and ask them if they currently need anything.
Thank your customers. Give them a referral bonus if they can recommend any new clients to you.
Work in partnership with a complementary brand to raise each others profile. Run a competition and give a free product or service to each other’s clients.
Give your customers the latest products and services. Innovate your brand, find out what the current trends are in your market place and respond to them. Find out the latest trends by attending our Business Trends for 2009 Event
