Course Overview:
Whether you’re looking to enhance your career as a mentor within your workplace, or you’re a first time mentor, this course will help you develop your mentoring style. It gives you practical guidance on setting up and/or improving existing mentoring schemes and teaches you the pitfalls to avoid

What do we cover?

This one day course is practical and skills based, so through interactive role play sessions and action planning, you’ll gain a better understand what mentoring is, how it differs from coaching and other forms of development, how to establish and manage the mentoring relationship, adopt a more ‘hands off’ empowering style when developing others and make informed decisions about establishing and developing mentoring in your organisation

Social media is a great marketing tool enabling businesses to interact directly with their target market and existing customers. It provides a platform in which to build relationships, connect with people, gather feedback, keep up to date with industry news and broadcast information

Come along to this seminar to hear our top tips to help you write great content and get the maximum benefit from your social media efforts

- What to tweet and what not to tweet

- Establish a general understanding of the importance of social media in engaging with people in a business environment

- Identify how to use various social media platforms to improve your business

- Develop a clear and strategic social media plan for your business

- Understand the tools and techniques for making the most of social networks

- Recognise and avoid the most common mistakes in social media marketing

Social Media Means Business!

Half Day Workshop

Course Aims:

This workshop will give you an introduction to the three main social networking tools so that you can start using them straight away within your business and start reaping the rewards. We will provide you with the foundation from which you can build your social networking presence, extend your sphere of influence and look to gain a competitive advantage. The group will be kept small so you get help relevant to you and your business.

This is not a seminar it is a hands on workshop so you can actually work through setting up your accounts and using them in a practical way.

Course Content:

Introduction to Facebook, Twitter and Linked In Set up accounts/ profiles on each social networking platform (if required) General overview of each sites features and tools and how to use them

Plus how to:

• Effectively sell yourself and promote your business through social media

• Gain referrals and recommendations • Build/expand your network, connect with people and target new prospects

• Join groups and discussions relevant to you and your industry

• Stay up-to-date with information and news

• Conversation and content strategy – the do’s and don’ts of Social Media

Leadership and management is designed to help all managers and leaders develop the essential skills to influence and motivate staff to achieve exceptional performance. This course increases awareness of current leadership style and abilities. You will also appreciate the impact your leadership style has on those who work with you. The course then provides you with ideas to increase your leadership skills back in the workplace. 

Course Overview:

Master the essential skills to heighten the effectiveness of your recruitment and disciplinary interviews. Along with appraisal, exit counselling, return to work and grievance interviews.

Is this course correct for me?

This course is for your if you’re an HR or line manage responsible for conducting interviews. Especially if you have little or no previous formal training in this area.

What will I learn?

Key Skills
Listening, summarizing, hit words
Questioning and probing
Non-Verbal communication

Recruitment interviewing
Job descriptions and person specifications
Preparing interview structure and questions
Assessing evidence and decision taking

Disciplinary Interviewing
The investigation interview
The disciplinary hearing
Return to work interviews

Exit interviewing

Counseling interviewing

Appraisal interviewing
Giving and receiving feedback